Help center
Frequently asked questions
Everything you might wonder about FiFi. Can’t find your answer? We’re a friendly email away.
General
What is myLittle FiFi?
myLittle FiFi is a pet care & safety app that keeps everything about your furry friend in one delightful place — profiles, feeding reminders, health records, and emergency tools — so caring for your pet feels calm and joyful.
Which pets does FiFi support?
Cats, dogs, and the companions you love. You can create a profile for each pet with their breed, age, weight, and photo, then switch between them in a tap.
Features
Can FiFi remind me about feeding and meds?
Absolutely. Set feeding routines, medication times, grooming, and vet visits, and FiFi will gently remind you — complete with a friendly countdown to the next meal.
What health information can I track?
Vaccines, allergies, medical conditions, weight over time, insurance details, and important documents — all organized and ready when you or your vet need them.
Can I store vet records and documents?
Yes. FiFi gives every document a safe home — vet records, insurance papers, and more — so you’re never digging through drawers or inboxes again.
What are FiFi ID tags?
Smart ID tags you can order from the in-app FiFi Shop. They give your pet a safe way home if they ever wander off, and they pair beautifully with their profile.
Safety & Privacy
How does the emergency Back Tap feature work?
With a quick triple-tap on the back of your phone, FiFi can surface your pet’s emergency information — like your emergency contact and vet — so help is never more than a moment away.
Is my data safe?
Yes. We use industry-standard encryption to protect your information, and we’ll never sell your personal details or post on your behalf. Your data stays yours.
Pricing
How much does FiFi cost?
FiFi is free to start, with care for up to two pets and all the everyday essentials. Premium unlocks unlimited pet profiles and advanced health tracking. See our Pricing page for the latest details.
Can I add more than one pet?
Of course! The free plan includes up to two pets, and Premium unlocks unlimited profiles — perfect for multi-pet households, fosters, and rescues.
Getting started
Which devices is FiFi available on?
FiFi is a mobile app designed for iPhone and Android. We’re putting the finishing touches on launch — join the waitlist and we’ll let you know the moment it’s ready.
How do I get started?
Join the waitlist today and you’ll be among the first to download FiFi at launch. Setup takes a minute — create your pet’s profile and you’re ready to go.
Still have a question?
We’d love to help. Reach out and a real human (who loves pets) will get back to you.
Bring a little FiFi home
Be first in line when we launch. Join the waitlist and give your furry friend the loving, modern care they deserve.